By the Government, For the People

So much text! So little white space! Such tiny type and images! I got so annoyed that I put it down and by the time I dared pick it up again I realized I had missed the "call within five days" instructions on the summons.

I wonder if Obama's design imperative will reach all levels of government. I can only imagine my panic if English wasn't my first language. I mean, it mentions death certificates on a jury summons. Why?

Then there was the phone tree... talk about user experience. Poor. It was poor.